Legal Policies

By using the Arbor Industrial Access Equipment Pty Ltd website and by purchasing items from us you are bound by the following terms and conditions. All prices quoted on the website are inclusive of Australia Goods and Services Tax and are subject to change without notice.

Exchange Policy

If any of the products you purchase are damaged in transit we will send you a replacement free of charge, damaged items will need to be returned to us for inspection before a replacement is issued. If the product you receive is different from the product you ordered or you believe it has been incorrectly described on the Arbor Industrial Access Equipment Pty Ltd website, we can offer you a full refund or a replacement product of the same value. If the product you receive is wrong, through no fault of Arbor Industrial Access Equipment Pty Ltd, then any exchange or refund will be at our discretion and may be subject to a 15% restocking fee, return and delivery costs will be covered by you.

Disclaimer

All the products found on the Arbor Industrial Access Equipment Pty Ltd website are safe for use when used for intended purpose by qualified persons. Arbor Industrial Access Equipment Pty Ltd accepts no responsibility or liability for any accident or injury that may arise from the use of these products, whether from proper use or otherwise.

Privacy Policy

When you place an order we collect certain information about you, this information is retained by us in a secure database. We DO NOT retain any financial details, these are destroyed after use. The information collected about you is used for delivery purposes and to send you occasional emails regarding industry news, product updates/specials and other promotions. Arbor Industrial Access Equipment Pty Ltd will not sell, trade or otherwise transfer to outside parties your personal information. By visiting the Arbor Industrial Access Equipment Pty Ltd website you agree to accept the practices described in this Privacy Policy. Changes to our Privacy Policy will be posted on this page.

Links to Third Party Sites

The Arbor Industrial Access Equipment Pty Ltd website may contain links to other websites (“Linked Sites”). Linked sites are not under our control and Arbor Industrial Access Equipment Pty Ltd can accept no responsibility for the content of these sites, including without limitation, any link contained within a Linked Site. Links to other websites are provided to you as a convenience and the inclusion of any link does not imply endorsement by Arbor Industrial Access Equipment Pty Ltd of the site, its contents or its operators.

Copyright

Any reproduction in any form of the material available on the Arbor Industrial Access Equipment Pty Ltd without the permission of Arbor Industrial Access Equipment Pty Ltd is prohibited. Material displayed on the website which does not belong to Arbor Industrial Access Equipment Pty Ltd remains the property of their respective owners and is also covered by copyright.