How to Order
We offer a mail order service with next day despatch on orders for stocked items, if an item is not in stock we can normally get it within a few days. We hope you can find what you need and look forward to being of service to you.
When you are ready to order please choose one of the following options:
- Call us at the shop on 07 5593 6601 and place your order directly with our staff.
- Email a list of the items you require, including the product code and a brief description of each item, to sales[at]arborindustrial.com.au.
- Download the following PDF Order Form¹, fill it in and fax it back to us on 07 5593 6607.
- Download the following PDF Order Form¹, fill it in and mail it back to us at 1/478 Scottsdale Drive, Varsity Lakes, Qld, 4227.
After we receive your order it will be processed and we will call or email you with the invoice total including delivery, once the invoice has been settled in full the goods will be shipped. We accept Eftpos and all major credit cards, payment can also be made via a direct bank deposit (our bank account details will be supplied on your invoice), goods will be despatched only after the amount owing shows in our account OR we receive a copy of the transaction receipt.
For orders of $300 or more (excluding discounted orders) we offer free delivery², for orders below $300 a delivery cost will be agreed before the order is processed. Please feel free to contact us with any queries or questions you may have about ordering or about any of the products we stock.
¹To download and read PDF documents you must have Adobe Reader installed on your computer, this is available from the Adobe website.
²This offer excludes some rural, outback and remote areas. You will be advised at the time of ordering whether or not this offer applies to your delivery address. Some heavy, bulky or over length items may also be excluded.
